Another Round of Chaos in College Admissions

Perhaps we brought it on ourselves – colleges and universities that “charge too much” and “sell coveted spaces to the highest bidder.” At least that is the image the public has developed of higher education. But we certainly did not get to this without a lot of help from the federal government to create demand by providing a relatively small – but helpful – amount of financial aid funding (compared to what private colleges themselves provide for access); piling on regulations that accompany that funding; and then restricting collegial collaboration through the early 90s investigation that ended the sharing of financial aid data among overlap schools (they would call this “enhancing competition”).

In their latest “solution in search of a problem,” the Justice Department is picking on the National Association for College Admission Counseling and their Code of Ethics and Professional Practice that has, over the years, brought at least some order to a very stressful process for students and their parents.  Colleges that seek to be members in good standing of NACAC must agree to certain principles.  These have worked well for my entire career, helping students find the right college at the right price without, for the most part, sending parents and their children over the edge with angst. I just retired last spring after 45 years in and around college admissions, serving institutions AND students. The ethical guidance provided through the NACAC code helps colleges and students alike.  I have my experience to draw on for that assertion, but it appears that the Justice Department knows better.

If the Justice Department prevails, and it certainly looks like it will, NACAC would remove the following from its Code:

  • “Colleges must not offer incentives exclusive to students applying or admitted under an early decision application plan. Examples of incentives include the promise of special housing, enhanced financial aid packages, and special scholarships for early decision admits. Colleges may, however, disclose how admission rates for early decision differ from those for other admission plans.”
  • “College choices should be informed, well-considered, and free from coercion. Students require a reasonable amount of time to identify their college choices; complete applications for admission, financial aid, and scholarships; and decide which offer of admission to accept. Once students have committed themselves to a college, other colleges must respect that choice and cease recruiting them.”
  • “Colleges will not knowingly recruit or offer enrollment incentives to students who are already enrolled, registered, have declared their intent, or submitted contractual deposits to other institutions. May 1 is the point at which commitments to enroll become final, and colleges must respect that. The recognized exceptions are when students are admitted from a wait list, students initiate inquiries themselves, or cooperation is sought by institutions that provide transfer programs.”
  • “Colleges must not solicit transfer applications from a previous year’s applicant or prospect pool unless the students have themselves initiated a transfer inquiry or the college has verified prior to contacting the students that they are either enrolled at a college that allows transfer recruitment from other colleges or are not currently enrolled in a college.”

 

The Justice department claims that removing these alleged “restraint of trade” statements will lower the price for students.  Our experience with federal mandates suggests just the opposite.  Everyone talks about how the cost of education has increased significantly – tuition at private colleges increased 98.5% from 1990 to 2018 in 2018 dollars.  Of course, when the public and the pundits say “cost,” they really mean price charged to students.  The actual tuition price families pay went up “only” 17.9% thanks in large part to increasing institutional financial aid (College Board, Trends in College Pricing, 2019). But the actual COST for colleges to educate a student has also gone up significantly during this time and some of these costs are naturally passed on to students.

While increases in cost are certainly related to other rising prices such as technology, construction and competitive salaries,  increases are also due to direct government requirements — a proliferation of regulations which in many cases require additional staff in order to comply; the skyrocketing price of health care benefits; and the bidding wars between institutions that increased in earnest after the 1990 Justice Department investigation ended the practice of sharing need-based financial aid information among overlap schools.  This data sharing was originally initiated not to “screw” students, but to make sure that each institution had the same information about family financial strength in order to help students select the right college for them based on the best program — not on the “cheapest choice.”

Competition for students in higher education is unlike a private (non-service) business that, assuming demand, can increase volume to compensate for per capita revenue declines.  When competition increases for colleges and universities, prices increase.  Unlike car dealerships that might out-discount a competitor to gain a sale while still making as profit, colleges are not only discounting those who couldpay more in order to “win” the enrollment, they are also meeting the financial needs of those who cannot afford the full price. And in private colleges, the bulk of that need-based money comes from the institution itself.  Sales of goods in the private sector only give the equivalent of “merit” money.  Colleges also do that AND they fill the gap between price and ability to pay with institutional grant funds for needy students.

Another major difference is that the list price charged by most colleges and universities does not cover the cost, unlike private businesses where the cost of a product is inflated for profit.  When discounted, the profit, albeit smaller, is still earned.  Not so with colleges and universities.  The difference between list price and cost is covered by annual gifts, endowments and other sources of revenue – all of this BEFORE scholarships and need-based grants are applied to a student’s account.

The bottom line, especially for stand-alone undergraduate colleges with limited sources of revenue (no hospitals, big time athletics or major research grants) is that someone has to pay.  With the removal of these ethical code guidelines, colleges that are under-enrolled will be able to recruit students after May 1 (or at any time really – after early decision, for example), by simply saying “We’ll beat any offer.” Individual students may benefit from that in the short run, but in the long-run, with less per capita revenue and little opportunity to increase enrollment in this declining market, colleges will need to increase their list price in order to cover costs. Then, even when discounted, everyone will pay more.  Of course, another option is to decrease costs, but unless there is a lot of fat to trim (and there typically is not in small colleges), cutting expenses generally means impacting quality. So one may be paying less, but one will actually be getting less.

When students select a colleges based on the best price, an unintended consequence is often a mismatch – for example, the student is not challenged academically and decides to transfer.  This adds to the systemic cost of the admissions process and both student and institution lose.

My crystal ball is no better than that of anyone else who has been around for a while.  Even if the NACAC membership votes to strike these principles from the statement, many (if not most) colleges will still adhere to the ethics behind them, at least in the short term.  For example, it is certainly ok to recruit students after May 1 if they have not informed the recruiting institution of their plans, but if they have withdrawn their application and have decided on another choice, it is really not fair to the student or to the other institution to persist.

I believe we are likely to see a significant increase in the amount of the non-refundable enrollment deposit that must be submitted.  It might be easy to walk away from a $500 deposit, but not so easy to lose a $5,000 deposit.

I hope we do not see institutions requiring an early deposit before all admissions decisions and aid packages are known to students.  I believe our friends in the Justice Department would frown on this in combination with a large non-refundable deposit, because it would force students to make a decision before they knew all of their options.  That is why May 1 needs to stay as the common candidate reply date.  Or perhaps Justice did not think of this consequence?

The fact that it is ok for major league sports to be exempt from anti-trust laws but that non-profit higher education, in serving the public good, must adhere strictly to them is a conundrum that has baffled me for almost 20 years.

This is just the latest round of the new normal, I suppose.  I loved my career in higher education that spanned five decades, and if I had to do it over again, I would!  But I’d be less than honest if I didn’t say that retirement came at the right time for me. I’ll watch from the sidelines, rant a bit and shake my head, but I will continue to be grateful for the opportunity to have done the work we do every day that helps so many young people find their way in life.  THAT, and not all of this extraneous maneuvering for the sake of rattling the cage, is what education is all about!

Published by Robert Massa

Robert J. Massa retired in the spring of 2019 after 45 years in higher education. He is currently serving as a part-time enrollment consultant to several colleges and universities. Immediately prior to retirement, he served as Senior Vice President for Enrollment and Institutional Planning at Drew University in Madison, NJ. He began the position in February, 2015, after stepping down from his prior position as Vice President for Communications at Lafayette College in Easton, Pennsylvania, a position he held since 2009. Prior to joining the staff at Lafayette College, Robert Massa spent 10 years at Dickinson College as Vice President for Enrollment and College Relations. While at Dickinson, Robert Massa implemented a number of enrollment initiatives resulting in an 82 percent increase in applications, a 10 percent rise in the diversity of applicants, and a 100 point increase in the SAT scores of first-year students. Due to the hard work and dedication of Dr. Massa and his staff, net tuition revenue at Dickinson increased nearly $70 million over an eight-year period. Dr. Massa also served as an ACE Fellow with Harrisburg Area Community College from 2007 to 2008. In this position, he collaborated with members of the executive administration staff to develop a transfer partnership program between Dickinson College and several community colleges in Maryland and Pennsylvania. Massa also served as interim Vice President for Development at Dickinson College from 2004-05. Robert J. Massa served as Dean of Enrollment at The John Hopkins University from 1989 to 1999, where he headed up an effort to meet the school’s goals for enrollment growth. His supervision of departments such as admissions, career services, and the registrar resulted in an 18 percent increase in undergraduate diversity. He also created and implemented an enrollment research office that developed a state-of-the-art tool to generate school revenue and enrollment projections.

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